Peace of Mind with Every Purchase
At KANSO, we recognize that purchasing premium design pieces online requires trust. That’s why we have designed every aspect of our experience—from product curation to global delivery—with your peace of mind in mind.
Quality-Driven Brand Curation
We curate only the most trusted brands in modern design, each chosen for their craftsmanship, durability, and aesthetic integrity.
Price-Match Guarantee
If you find a lower price from an authorized U.S. retailer, we will match it—no questions asked.
Buyer Protection
Every order is fully insured. If anything arrives damaged or does not reach your door, we will resolve it immediately.
Secure Checkout
Your payment is secured by industry-leading encryption, allowing you to check out with complete confidence.
Trusted Global Delivery
We collaborate with reliable global carriers to ensure the safe and trackable delivery of your order.
Exceptional Support
Our concierge-level support team is ready to assist you with anything, from product inquiries to post-purchase care.
Buyer Protection
If you receive a damaged item, we'll promptly work with you to resolve the issue.
Your purchase is eligible for Buyer Protection if:
- The order was placed online through our secure checkout
- The item was damaged in transit or never arrived
- You reported the issue within 7 calendar days of the delivery date (or the promised delivery date, for non-delivered items)
Your purchase is not eligible for Buyer Protection if:
- You are returning an item that was accurately described and not damaged in transit. (Note that in these cases, you may still be able to return the item if permitted under the stated return policy)
- You elected to arrange your own shipping or retrieve the item in-person